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Our Polices
The MountainNaturals.com website is owned and operated by Mountain Naturals of Vermont. The mailing address for Mountain Naturals is:
Mountain Naturals
20 New England Drive
Essex Junction, VT 05453.
Your Use of This Website is Governed by These Terms and Conditions
Please take a few minutes to review these Terms and Conditions. Your use of this Website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use Mountain Naturals Website.
These Terms and Conditions May Change
Mountain Naturals reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this Website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Website.
Our Commitment To Your Privacy
Mountain Naturals is committed to respecting your privacy, and providing a secure environment in which you can participate in online activities is important to us. This Policy discloses our privacy practices and expresses our commitment to keeping you informed of the information we collect and how it is used. We ask that you take time to read it carefully. We may update this Policy from time to time to reflect new uses, rules, regulations or technologies that impact your privacy. We recommend that users review our Policy on a routine basis to view any changes.
The Information We Collect And How It Is Used
You make the decision whether or not to proceed with any activity that requests personal information, but please be aware that if you choose not to provide the information requested, you may not be able to complete certain transactions with Mountain Naturals. Sometimes, such as when you register for a service, or make other inquiries, we may ask for specific information about you in order to provide that product or service to you. We may need certain personally identifiable information such as name, and contact and information. Also, to tailor subsequent communications to you and to continually improve Mountain Naturals' offerings, we may also ask you to provide information regarding your personal or professional interests, demographics, past experience with Mountain Naturals products and services, and detailed contact preferences. We may periodically conduct both business and individual user surveys because they provide us with important information that helps us to improve our products and services. Participation in such surveys is completely voluntary. The information obtained is strictly for our use.
Copyright Notice
All of the Content you see and hear on Mountain Naturals Website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Mountain Naturals, one of its affiliates or by third parties who have licensed their materials to Mountain Naturals. The entire Content of this Website is copyrighted as a collective work under U.S. copyright laws, and Mountain Naturals owns a copyright in the selection, coordination, arrangement and enhancement of the Content.
The Content of this Website, and the site as a whole, are intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Mountain Naturals reserves complete title and full intellectual property rights in any Content you download from this Website.
Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Mountain Naturals.
Submissions
We welcome your comments regarding this Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Mountain Naturals shall be and remain the exclusive property of Mountain Naturals. Your submission of any such Comments shall constitute an assignment to Mountain Naturals of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Mountain Naturals will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Correction of Errors and Inaccuracies; Limitations on Quantity
The information on this Website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it with the original packing receipt within 30 days of the order date. Additional restrictions apply. Please see our Return Policy for more details.
Return Policy
An online receipt or packing receipt dated within 30 days is required for all returns.
Mountain Naturals offers an Unconditional Satisfaction Guarantee. Return any unused portion of the product for a full refund of the price paid for the item.
Please note that shipping and handling charges cannot be refunded when returning items. Holiday and seasonal merchandise on clearance at time of return will be refunded at the clearance price.
Gift certificates cannot be returned.
Shipping Policy
Our shipping hours are M-F 8:00am-4:30pm EST.
Orders are usually processed and/or shipped within 24 hours pending credit card verification, MON-FRI (except holidays). Orders placed on Fridays, Saturdays & Sundays will not ship until the next business day.
We use UPS and USPS to ship our products. Our website connects to UPS and USPS for a live shipping quotes that are based on the product's shipping weight and your destination.
*** Foreign orders which are detained or confiscated by Customs, are not subject for refund. Please check before ordering if your country has any restrictions. ***
You can always contact by phone or email with any questions you might have. Our toll free number is 1.800.992.8451.
Thank you!
Mountain Naturals of Vermont
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